Terms and Conditions ♥

Kindly read through the following terms and conditions carefully. Purchasing from VERVAINED would mean that you have acknowledged the following terms and conditions, and have agreed to abide/adhere to them.

VERVAINED reserves the right to make amendments to any of the Terms & Conditions at anytime without prior notice.

Product Information:

·       Every effort has been made to portray the colours of our products in our website as accurately as possible. However, as actual colours you see depend on the resolution and colour calibration of the device you are using, VERVAINED cannot guarantee that your monitor's display of any colour will be completely accurate. Colour of apparels might appear darker or lighter in reality. Please purchase only if you are comfortable with some discrepancy.

·       VERVAINED provides all necessary information about its products to the best of her abilities. Measurements for every product are stated clearly. As such, ill-fitting items are not considered defects and will not be applicable for exchanges or refunds.

·       Prices displayed at our website are quoted in Singapore Dollars.

·       Do note that modeled pieces will be sold as well.

Product Delivery:


**Kindly ensure that accurate information (see below Order Format for details) has been provided prior to making payment. VERVAINED will not be able to amend any orders once payment is made and products have been processed for delivery.

·       Orders will be processed within 1 to 2 working days upon verification of payment. Delivery is carried out during working hours, from Monday to Friday, excluding weekends and public holidays (Singapore).

·       Two delivery choices are available: Normal or Registered Postage.
NORMAL postage comes with an additional charge of S$2.00.
REGISTERED postage comes with an additional charge of S$4.50.
The delivery time for mails is between 2 to 8 working days.
*Registered postage is STRONGLY ENCOURAGED, as normal postage parcels cannot be tracked.

·       VERVAINED will not hold any responsibility for lost mails/damaged items via any delivery method. Items are ensured to be in good conditions before mailing.

·       There will strictly be no self-collection/meet-ups available unless stated otherwise.

Order Format:

**In VERVAINED, customers will be served on a first comment first serve basis. Your order is only secured for 24 hours upon receipt of a payment invoice in your email inbox.

Kindly leave a comment in the following format when ordering:
I.      Name:
II.     Email address:
III.   Item Name:
IV.   Quantity:
V.    Color:
VI.   Total Amount (without postage fare):
VII. Delivery method: Normal/Registered Mail

Payment Procedures:

**Please note that payment has to be made within 24 hours upon receipt of invoice, failing which, your item/s will be passed on to those in the waiting list.

Payments can be made to VERVAINED‘s account POSB SAVINGS 120-79615-1 via
1.     I-Banking; or
2.     ATM Transfer

Please check carefully the amount to be transferred and only transfer the amount stated in the invoice. There will be no refund of excess amount transferred under any circumstances. Instead, the excess will be kept as credits for future purchases.

Kindly provide us with the following information after making payment:
1.     For IBANK transfers:
I.      IB Nick:
II.     Transaction Ref. No:
III.   Amount (including postage fare):
IV.   Mode of postage: Normal/Registered Mail
V.    Name:
VI.   Address:

2.     For ATM transfers:
I.      Provide a clear snapshot of your transaction receipt.
II.     Transaction Ref. No:
III.   Time of transfer:
IV.   Amount (including postage fare):
V.    Mode of postage: Normal/Registered Mail
VI.   Name:
VII. Address:

Exchange/Return Policy:

·       To qualify for an exchange or return, any defects of item/s must be reported within 7 days from delivered date.

·       Item/s must be unworn, unwashed and in a brand new condition to be eligible for exchange or return. If there is any item/s that do not qualify these conditions, we will not hesitate to decline the request.
*Measurements are taken when item is laid flat. There may be a length discrepancy of 0.5”-1” in our given measurements. Items made of stretchable material may have a longer length discrepancy. This is not considered as a defect.

·       Kindly e-mail us at vervained@gmail.com with clear pictures of the defective or wrong item/s. A one-for-one exchange will be provided. There will be no cash refund unless the exact same piece is Out of Stock.

·       Exchange and return policy is only applicable to in-stock (non-sale) items and items that are directly purchased from http://www.vervained.blogspot.com/.

**Kindly note that exchanges or returns will be assessed on a case-by-case basis.
VERVAINED reserves all rights to exercise discretion in permitting all exchanges and returns.

Miscellaneous:

·       Kindly note that under no circumstances may you use any of VERVAINED’s images or logos as they are under VERVAINED copyrights.



Vervained Team